Terms of Service

FieldSynk is subscription software for construction contractors. It captures daily field reports — hours worked, materials, delays and safety notes — including by voice, and turns them into structured records you can use for payroll, customer reporting and job costing.

FieldSynk is a tool for recording and organising your own information. It is not an accountant, a payroll bureau, a lawyer or a compliance service.

You are responsible for who you give access to, for keeping sign-in details secure, and for everything done under your accounts. Tell us promptly if you believe an account has been compromised.

Some of your people will hold logins created inside FieldSynk with a username rather than an email address. Those accounts belong to your company and are yours to create, change and remove.

Plans are priced by field supervisor — the people who file daily reports. Office and administrative users are unlimited and included at every tier.

• Starter — $99 per month, up to 5 field supervisors.
• Crew — $199 per month, up to 15 field supervisors.
• Standard — $299 per month, up to 30 field supervisors.
• Pro — $499 per month, up to 50 field supervisors.
• More than 50 field supervisors — contact us and we will quote it.

Every plan begins with a 14-day free trial. We do not charge anything during the trial. After it ends, the plan is billed monthly in advance to the card you provide, in US dollars, until you cancel. Payments are processed by Stripe; we never see or store your full card number.

Going over your seats does not stop your work. Nobody is locked out and no hours are refused. We will tell you in the app which plan covers your current headcount and ask you to move up. We may require an upgrade if you stay materially over a plan's seats.

Prices may change. We will give you at least 30 days' notice before a change affects what you pay, and you may cancel before it takes effect.

You can cancel at any time from the Billing page. Cancelling takes effect at the end of the period you have already paid for — you keep full use until then. We do not refund the current period.

After that, your account becomes read-only: you can still sign in, read everything and export all of it, including payroll data. You simply cannot enter new work. Paying again restores everything immediately.

The information you put into FieldSynk is yours. We do not sell it, and we do not use one customer's data to serve another. You can export all of it at any time — subscribed or not — from the Billing page: one spreadsheet of your records and a copy of every document you have uploaded.

One year after your subscription ends, the account and everything in it is permanently deleted. That includes hours, jobs, payroll history, daily logs and uploaded documents, and it cannot be undone. We email you 60 days and 7 days beforehand. Starting a plan again at any point stops the clock. If you need longer, tell us and we will hold it.

You are responsible for keeping your own copies of anything you are legally required to retain. Certified payroll and other employment records carry retention periods set by law that may be longer than ours — export what you need before the deadline.

FieldSynk calculates hours, overtime splits, per diem and payroll exports from what you and your people enter. We work hard on that arithmetic and test it heavily.

You remain responsible for the accuracy of what you pay people and for every filing you make. Wage rules differ by state, by trade, by union agreement and by contract, and only you know which apply to your jobs. Check what FieldSynk produces before you run payroll or submit a certified payroll report. FieldSynk is not liable for wages, taxes, penalties or fines arising from figures you did not check.

You agree not to:

• use FieldSynk unlawfully, or to hold data you have no right to hold;
• attempt to reach another company's data, or probe our systems;
• resell or rent access to FieldSynk without our written agreement;
• copy, decompile or reverse-engineer the software;
• send messages through FieldSynk to people who have not agreed to hear from you.

Text messages sent through FieldSynk go to people your business has added to its own roster. You confirm you have the right to contact them at the number you provide.

We aim to keep FieldSynk running and improving, but we do not promise uninterrupted service. We may add, change or remove features. If we remove something you rely on we will give reasonable notice.

Planned maintenance is done outside US working hours wherever possible.

FieldSynk is provided "as is". To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent the law allows, neither party is liable for indirect, incidental or consequential losses, or for lost profits or lost business.

Our total liability for any claim is limited to the fees you paid us in the twelve months before the claim arose.

Nothing here limits liability that cannot lawfully be limited — including for fraud.

You may stop using FieldSynk at any time. We may suspend or end an account that breaches these terms, does not pay, or puts our systems or other customers at risk. Except in serious cases we will tell you first and give you a chance to put it right, and you will always be able to export your data.

We may update these terms. If a change materially affects you we will tell you by email or in the app before it takes effect. Continuing to use FieldSynk after that means you accept the updated terms.

These terms are governed by the laws of the State of Michigan, United States, without regard to its conflict-of-laws rules. The courts of Michigan have exclusive jurisdiction.

FieldSynk LLC — support@fieldsynk.org